Privacy Policy

Last updated: January 2024

This Privacy Policy explains how AireloSim Hub ("AireloSim Hub", "we", "us", "our"), operated from 37 Broad Street, Birmingham, B1 2HF, England, collects, uses, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

Data Type	When Collected	Purpose	Legal Basis
Name and email address	When you submit the contact form	To respond to your enquiry	Legitimate interests
Phone number	If provided in contact form	To respond to your enquiry	Legitimate interests
Message content	When you submit the contact form	To respond to your enquiry	Legitimate interests
Cookie consent preference	When you interact with the consent banner	To remember your preference	Legitimate interests

2. Cookies and localStorage

We do not use tracking, analytics, or advertising cookies. We use only essential localStorage to store your cookie consent preference on your device. This data is stored locally and is not transmitted to our servers.

3. How We Use Your Data

We use personal data only to respond to enquiries submitted via our contact form. We do not use personal data for marketing purposes, and we do not share personal data with third parties except where required by law.

4. Data Retention

We retain contact form data for up to 12 months after the enquiry is resolved. After this period, data is securely deleted.

5. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of access: You may request a copy of the personal data we hold about you.
Right to rectification: You may request correction of inaccurate data.
Right to erasure: You may request deletion of your personal data.
Right to restrict processing: You may request that we limit how we use your data.
Right to object: You may object to our processing of your data.
Right to data portability: You may request your data in a portable format.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

6. Contact the Data Controller

AireloSim Hub
37 Broad Street, Birmingham, B1 2HF, England
Email: [email protected]
Phone: +44 121 496 0202

7. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.